Reminders, follow-ups and review requests that send themselves
Automated follow-up sends appointment reminders, a text after a missed call, follow-ups on unanswered quotes and Google review requests after a job, by text and email. From $400 setup, then $75 a month with up to 500 texts included.
Then $75/month, up to 500 texts included
Who it is for
Businesses that lose customers between steps: the forgotten appointment, the missed call nobody had time to return, the quote sent with no follow-up, the happy customer nobody asked for a review.
These are simple tasks that nobody has time to do by hand, every day. Automated follow-up does them for you.
- Setup: from $400
- $75/month
- Up to 500 texts a month included
- Built with CASL in mind
What is included
Appointment reminders
A reminder before each appointment to cut down on no-shows.
Text after a missed call
The caller you could not pick up gets a text, instead of calling your competitor.
Quote follow-up
A follow-up goes out when a quote sits unanswered.
Google review requests
After a job, the customer gets a direct link to leave a review.
Text and email
Each message goes out on the channel that fits.
500 texts a month
Included in the $75 a month.
Consent rules
Built with Canada's anti-spam consent rules (CASL) in mind.
How it works
- Step 1
15-minute call
We pick the moments where you lose customers today.
- Step 2
Message writing
I write the messages in English and French, in your business's voice.
- Step 3
Go live
Messages go out automatically at the right moment.
- Every month
Up to 500 texts
Included in the $75 a month.
What to know
- Consent matters. In Canada, commercial electronic messages are governed by CASL. The follow-up is built with those rules in mind.
- 500 texts a month are included in the $75 a month.
- Reviews come from your customers. The system sends the request. What the customer writes is up to them.
Questions
Will this feel like spam?
No. The messages go to your own customers, about their appointment, call or quote, and are built with CASL consent rules in mind.
How does the missed-call text work?
When you miss a call, the caller gets a text automatically. They know you saw it, and they have a reason not to call someone else.
Are 500 texts a month enough?
500 texts are included in the $75 a month. We look at your appointment and call volume on the 15-minute call.
What language do the messages go out in?
English, French or both, depending on your customers. I write both versions.
Does it work with the AI receptionist?
They fit together: the AI receptionist answers calls, and automated follow-up handles what comes after.
Read next
Let's talk about your business.
A 15-minute call, no pitch deck. You'll know if I can help, and what it costs.
- Reply the same business day
- English or French
- Published prices